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Operational safety

Operational safety represents a set of measures aimed to protect against  human errors,  usual unintended actions, or caused by the:

  • neglect of professional responsibilities,   
  • insufficient or total absence of operational procedures,
  • installations or technical equipment failures,
  • environmental contributory conditions or,
  • force majeure.


Operational safety  includes rules, goals and responsibilities, embedded in  the  concepts of  risk  management, the  management of  change and safety management, resulting in dispositions and  guidelines which may be classified in the following categories:


  • airport  infrastructure  safety  that  implies the  runway, taxiways  and aprons integrity, in accordance with technical specifications,
  • ground operations: with main purpose of aircraft handling, reducing the risk of collision between  moving aircraft and vehicles or any other ground equipment, collision between vehicles or vehicles and GSE/aviation personnel, in  all weather conditions (low visibility conditions, massive snow fall, wind storm, excessive lightning...) or other unpredictable situations,
  • abnormal  bird  concentrations  or  presence of  any wild animal in the operational area.
  • runway intrusions,
  • presence  of  foreign  object (FOD) on  the  operational  area  that  can cause damage to aircraft or injury for passengers and employees,
  • monitoring that staff  are  receiving  safety  training  and  are qualified and competent to discharge their safety related obligations,
  • development and lifting of safety procedures,
  • maintaining a safety culture within the organization.

In essence,  creating  a  safety  culture  refers to  ensuring the conditions that allow employees to:

  • understand the importance of the operational safety concept,
  • understand risks and hazards and obey safety rules,
  • voluntary  submit  incident  reports when potential  safety deficiencies are  identified.


Reporting  of   irregularities   is  non - punitive,  but   rather  to  identify hazards  that  helps  to  define  intervention  strategies and  helps  to verify the effectiveness of  interventions  in  order  to  reduce  the  risk  to  an acceptable level.  All employees  must  feel  free to report any safety concerns they have.


The Control,  Quality and Safety compartment, is interested in facilitate collection of  information  that  may  not  be captured by a mandatory incident reporting  system,  in  avoiding  the consequences due  to any alteration of the safety conditions  and, in applying the corrections needed to be made  in order to avoid  aircraft incidents  and  accidents.


In context, safety bulletins are short periodic information sessions related to these issues, with an enhanced educational  role, relying on the visual impact of the possible errors and their consequences.