Frequently asked questions

How can I get from the city to the airport / from the airport to the city?

The access from the airport to the city and vice versa can be done using public transportation (line no. 8 or line no. 5), taxi or using the services of a rent-a-car company. There are also several hotels that offer shuttle bus transfer. For details, please access the section Transport & Access - Transfer of our website.

We are interested in advertising spaces offered by Cluj Avram Iancu International Airport. What should I do to rent a space?

For details on available advertising spaces on Avram Iancu International Airport Cluj and rental rates of these areas, please see page „Your ad here" on our website, www.airportcluj.ro. For rental of advertising space, you must send a written request by fax to +40 264 416 712 or by e-mail at office@airportcluj.ro.

What are the conditions for carrying a pet?

According to the terms and conditions of the airline, in the passenger cabin is acceptable small live animals transport form PET category (pets weighing up to 6kg) dogs or cats, in special cages. The owner must keep them on his arms during the flight. In this case the transport is a fee. In the hold of the aircraft can be transported medium sized live animals, dogs and cats in standardized cages conform with IATA regulations, but no more than three in a flight. The transport is paid. For further details please contact the airline you are traveling with.

I have lost an object / baggage at Cluj Avram Iancu International Airport. Who should I contact?

For any problem related to your baggage or any other lost object, please contact your airline and Lost & Found office of the airline you traveled with.

What food units are opened in Cluj Avram Iancu International Airport?

At present, within the Avram Iancu International Airport Cluj operates several cafe bars. Passengers have at their disposal, also hot and cold drinks vending machines, snack and candy vending machines placed in the Departures terminal passengers.

How can I find out about business opportunities existing in Cluj Avram Iancu International Airport?

Please watch the ads posted on Business Opportunities in the section Auctions on Cluj Avram Iancu International Airport website, and also the information shown in the News section.

What are the facilities for business class offered by Cluj Avram Iancu International Airport?

Cluj Avram Iancu International Airport has business lounges, an office for business meetings and a conference room that can be rented for meetings, symposia, etc.

Is there a chapel at Cluj Avram Iancu International Airport?

Inside the Departures passenger terminal of Cluj Avram Iancu International Airport, upstairs, there is a chapel accessible to passengers.

What are the airlines which serve Cluj Avram Iancu International Airport ?

Currently, eight airlines operate regular flights from Cluj International Airport: Tarom, Lufthansa, Lot Polish, Vueling, Wizz Air, Blue Air, Turkish Airlines and Atlasglobal.

Cargo airlines operating flights for DHL, TNT and UPS are: Airest, Silver ASL Airlines and Air. To these are added airlines operating charter flights from Cluj airport, such as: Aegean Airlines, Air Bucharest, Atlasglobal, Blue Air, Corendon, Freebird, Pegasus Airlines, Tarom.

How long before boarding should I arrive at the airport?

Passengers must ensure that they arrive at the airport in good time before the scheduled departure time to allow for check-in, border, and boarding procedures. Check-in time limit may vary depending on the airline. It is the passenger's responsibility to ensure that he/she meets the conditions for traveling. The time limit for presentation at check-in is 40 minutes (depending on the company) before the time set for takeoff. For more information please contact the company you are traveling with.

What are the documents needed by a minor to travel unaccompanied?

For information about the documents needed by a minor to travel by plane outside the country, please contact Border Police, at the phone number 0264.307.530, and contact the airline that the minor will travel with.

How can I find information about passenger traffic recorded in Cluj Avram Iancu International Airport?

Statistics about the number of passengers registered at Cluj Avram Iancu International Airport are posted on our website, on the page about airport traffic and statistics, Evolution section.

Is photography allowed inside Cluj Avram Iancu International Airport?

Passengers have the right to photograph and record video for personal use in most of the public areas of the airport.

Is there a hotel in the airport?

Future projects provide for building a hotel inside Cluj Avram Iancu International Airport.

How can I find real time information about arrivals and departures from Cluj Avram Iancu International Airport?

Real time information on arrivals and departures from Cluj Avram Iancu International Airport are available on our website.

Is there free internet access inside Cluj Avram Iancu International Airport?

Cluj Avram Iancu International Airport offers free internet access in the VIP and Business lounges.

How can I find information about available jobs at Cluj Avram Iancu International Airport? How do I apply for a job at Cluj Avram Iancu International Airport?

To be updated with available jobs at Cluj Avram Iancu International Airport, please visit the Careers section of our website.

Is there any possibility to leave my car at the airport?

There is a parking lot inside Cluj Avram Iancu International Airport where you can leave your car for a specified period of time.

What are the charges for parking in the airport?

For details on airport parking charges, please contact UTI Parking & Hotel Management, at the phone number 0264.307.500, extension 366, or send an e-mail to: sanda.holhos @uti.ro.

How can I send a complaint to the airport?

You can send complaints and suggestions by filling standard forms that you will request from Information desk inside the new Departures Terminal of Cluj Avram Iancu International Airport. You can also send your complaints and suggestions online, by visiting „Your opinion" on this website or by e-mail at office@airportcluj.ro.

How can I make a booking for a flight, how can I change or confirm my reservation?

Please contact the airline which you intend to fly with.

Can I find an exchange at Cluj Avram Iancu International Airport?

At Cluj Avram Iancu International Airport there is a currency exchange office in the secure Arrivals Terminal, a Transilvania Bank office opened in the Departures Terminal (with opening hours daily from 9 a.m to 5 p.m. for banking, and between 8 a.m. and 10 p.m. only for exchange). You can also use ATMs inside the airport.

Can passengers with reduced mobility receive special assistance at the airport?

Passengers with reduced mobility and persons with disabilities are protected from discrimination and, starting from July 26, 2008, can receive appropriate assistance from Cluj Avram Iancu International Airport.

Can I leave my luggage for a period of time in Cluj Avram Iancu International Airport?

At the moment, Cluj Avram Iancu International Airport has no luggage storage facilities.

Is there any opportunity to sign up for a sightseeing tour of Cluj Avram Iancu International Airport?

Cluj Avram Iancu International Airport according to the existing subscriptions, sightseeing tours of the airport. The tour takes about 1 hour and 30 minutes and includes: old airport terminal, Arrivals Terminal, Departures Terminal and airside area. For more details, please visit section „About Airport - The airport tour visiting" on our website.