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Check-in advice

Presence at the airport

We recommend that you schedule your arrival at the airport with three hours before taking off for flights.

You need this timeframe to complete all the formalities required for your trip (passengers and luggage registration, security checks, customs control, etc.). Book your time for all this: it is in your interest to have a carefree trip!


Airport information

Once you arrive at the airport, inform yourself about your flight. It may appear last minute informations. You can address to the information office staff to clarify misunderstandings. Track the information table and folow the information screens located throughout the passenger flow area. Pay attention to all broadcast announcements and displayed informations in the airport.


Check-in formalities

Registration (check-in formalities) is carried out at the counter reserved for your flight. Formalities consist in your luggage registration and in assigning you a place on board. On the display tables you find information about your flight.

The check-in time limit can vary depending on the airline so you should make sure you meet the requirements of travel.

Your presence at the airport for check-in must be with 3 hours before an flight.

Passengers who are not present at the closing time for check-in formalities may lose the right to travel on the schedule flight.

For more information please make sure to be informed about the operating conditions of the company which you are traveling with.


Passenger's responsibility

Because we want all stages of your journey to be completed in harmony, you should make sure that you have all the documents necessary for your trip.

To register as a passenger, is necessary to present a valid ID or passport (if applicable) and the the flight tichet (reservation).

In this step you must provide your luaggage to be weighed and the hand bag to be checked if it is within the weight and size required by the airline.


Security check

All persons who are to travel and their baggage are subject to security checks prior to boarding, in order to prevent the entry of weapons or explosives, or other devices and dangerous objects on board of the aircraft, that can be used for commiting an act of unlawful interference.

For further information about security check, please visit the following website: https://sri.ro/civil-aviation-security.


Customs Control


For further information about customs formalities, or how to fulfill the entry or exit of from country visit www.customs.ro or contact the Customs Office within Cluj „Avram Iancu” International Airport at the phone: 0264 307 578.


Documents Control

This step involves checking the documents required for border crossings and applies to all international flights. At the Border Police control you must have ready the ID documents, the boarding pass received from the airline and any empowerment / criminal records / visas / etc.

If you are accompanying a minor, please make sure that you know the terms and conditions of your trip from travel airline the Border Police.

For any other information about the control documents formalities when entering or exiting the country, please contact the Border Police office within Cluj „Avram Iancu” International Airport at the phone: 0264 307 530.


Prior to boarding the aircraft

For items purchased in the transit area of the airport you must keep your receipt or invoice for the security control in case you have another flight from another airport. If these goods are sold in special packaging and sealed, do not open them until the final destination or before screening conducted in the last EU airport transfer.

Pay attention to all broadcast announcements and displayed informations in the boarding area.


Other aspects of the journey

You must obey all laws, regulations, and requirements of the countries of destination / departure, and Terms and Conditions of the airline that you travel with.

Cluj „Avram Iancu” International Airport will support all your necessary information and the contact details for the institutions able to inform you concretely but is not responsible in any way for obtaining required travel documents or complying with the laws, rules, requirements or instructions of the airline that you travel with.